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Effective Date: March 2026

At UHW Solutions, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, interact with our services, or engage in business activities with us.

By using our website or services, you agree to the terms outlined in this Privacy Policy. If you have any questions about this policy, please contact Jack@uhw-solutions.com.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: When you engage with us through our website or services, you may provide personal details such as your name, email address, phone number, company name, and job title.

• Business Information: If you're a client, we may collect business-related data such as company size, industry, and the nature of your IT needs.

• Technical Data: We automatically collect certain technical data about how you interact with our website, including IP addresses, browser types, operating systems, and usage data like pages viewed and time spent on the site.

• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and gather analytical information about your use of our website.

2. How We Use Your Information

The information we collect is used for the following purposes:

• To Provide Services: We use your information to provide IT consulting services, respond to inquiries, and deliver solutions tailored to your needs.

• To Improve Our Website and Services: Your usage data helps us enhance the performance, functionality, and security of our website and services.

• To Communicate with You: We may use your email or contact details to send you newsletters, service updates, or promotional materials. You can opt out of marketing communications at any time.

• For Legal and Compliance Purposes: We may use your data to comply with applicable laws and regulations, such as in the case of an audit, legal claim, or investigation.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may engage third-party service providers to perform tasks on our behalf (such as hosting services, email communications, or analytics). These providers are obligated to protect your information and use it only to perform services for us.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. You will be notified via email or a prominent notice on our website if such a transfer occurs.

• Legal Compliance: We may disclose your information if required by law or in response to legal requests from authorities, such as a subpoena or court order.

4. Data Security

We implement a variety of security measures to protect your personal information from unauthorised access, alteration, or disclosure. These measures include encryption, secure servers, and access controls. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Retention of Data

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You have the right to request access to the personal information we hold about you.

• Correction: You can request that we correct any inaccurate or incomplete personal information.

• Deletion: You may request the deletion of your personal data, subject to certain legal and contractual obligations.

• Opt-Out of Communications: You can unsubscribe from marketing emails by following the unsubscribe link in our emails or contacting us directly.

• Withdraw Consent: If we process your personal information based on consent, you may withdraw your consent at any time by contacting us.

If you are located in the European Union (EU), California, or other regions with data protection laws, you may have additional rights, including the right to request data portability or object to certain types of data processing.

To exercise your rights or if you have any questions, please contact us.

7. Third-Party Links

Our website may contain links to third-party websites, products, or services. Please be aware that we are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any linked websites before sharing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make updates, we will revise the "Effective Date" at the top of this page. We encourage you to periodically review this page to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at:

UHW Solutions
45-49 Burch Road, Gravesend, DA11 9NE
Jack@uhw-solutions.com